Delivery Information

🌨️ Delivery Updates/Delays 🌨️

Orders can be delayed due to couriers and weather - at the moment we have no reported delays, if this changes we will update this page.

We are unable to deliver or process orders on Bank Holidays, orders will be processed and delivered on the next available working day

Standard UK Delivery
Standard 3-5 Working Days
£3.99
When you spend over £50
FREE

Delivery within 3-5 working days (Monday to Friday). Orders need to be placed before 14:00 to be processed on the same day.

Orders placed after 14:00 will be processed the following day. For any orders placed on Friday or over the weekend, these will be processed on the following Monday.

Express / Next Day UK Delivery
Next Day
£6.99
Express 2-3 Working Days
£5.49

Delivery (Monday to Friday). Orders need to be placed before 14:00 to be processed on the same day.

Orders placed after 14:00 will be processed the following day. For any orders placed on Friday or over the weekend, these will be processed on the following Monday.

Saturday UK Delivery
Saturday Delivery
£9.99
-
-

Orders need to be placed before 14:00 on Friday to be processed on the same day for delivery on Saturday.

Orders placed after 14:00 on a Friday will be processed the following week for delivery on the next Saturday.

Deliveries containing Gas

We are only able to deliver orders that contain gas to UK Mainland ONLY, if any orders contain gas we will need to remove these items and refund.

Scottish Highlands & Islands Delivery
2-8 working days up to 30kg £12.99
2-8 working days over 30kg + £19.99

Orders placed after 14:00 will be processed the following day. If order is placed on Friday or over the weekend, this will be processed on the following Monday. We are unable to deliver or process orders on a Bank Holiday, orders will be processed and delivered on the next available working day.

Postcodes included within Scottish Highlands & Islands charges/services: AB31 - AB56, FK17 - FK21, HS1 - HS9, IV1 - IV63, KA27, KA28, KW0 - KW14, KW15 - KW17, PA20 - PA78, PH15 - PH50 and ZE1 - ZE3.

Northern Ireland Delivery

Orders placed after 14:00 will be processed the following day. If order is placed on Friday or over the weekend, this will be processed on the following Monday.

5-8 working days up to 30kg £9.99
5-8 working days over 30kg + £14.99

We are unable to deliver or process orders on a Bank Holiday, orders will be processed and delivered on the next available working day.

Jersey, Isle of Man & Guernsey Delivery

Orders placed after 14:00 will be processed the following day. If order is placed on Friday or over the weekend, this will be processed on the following Monday.

5-8 working days up to 30kg £10.99
5-8 working days over 30kg + £10.99

We are unable to deliver or process orders on a Bank Holiday, orders will be processed and delivered on the next available working day.

International, EU & Ireland Delivery (Temporarily not available)

Delivery (Monday to Friday). Orders need to be placed before 14:00 to be processed on the same day,

Frequently Asked Questions

Standard delivery is the only option at the basket/checkout, why is this?
This is simply down to an item(s) not being available for one of our super-fast premium delivery services.
Do you delivery to BFPO addresses?
Sorry we currently do not allow deliveries to BFPO addresses.
Only part of my order has turned up, where is the rest of it?
If this is the case, please be sure to contact us within 7 days so we can get this investigated for you. The reason may simply be our dispatch team may have sent part of your order with a different courier, one or more of the items you ordered may be coming directly from one of our brands or there is an issue with the carrier.
Which couriers do you use for delivering orders?
We use DPD, UK Mail, Evri and DX depending on the size, shape and weight of your order. The delivery service you have chosen will also be dependent on which courier we use to send the goods.
I placed my order after the 14:00 cut-off-time on Friday and selected Saturday Delivery. When will this be delivered?
In this case, our customer care team will be in contact to see what you would like to do in this situation.